Home
Learn
How to Dispute Amazon Prime [98% Success]

How to Dispute Amazon Prime [98% Success]

Amazon Prime
Table of contents

Amazon Prime is a paid subscription service offered by Amazon that provides users with a range of benefits. These include free two-day shipping for eligible purchases, unlimited streaming of movies and TV shows with Prime Video, and the ability to borrow books from the Amazon Prime Lending Library. Additionally, members have access to music streaming, exclusive shopping deals, and free same-day delivery in eligible zip codes. Amazon Prime users span a variety of demographics, lifestyle categories, and geographical regions. They include avid online shoppers who want to save on shipping costs, entertainment consumers who enjoy streaming music, movies, and television shows, as well as individuals who value the convenience and advantages of online shopping and digital content. The service is popular for its convenience, value, and the breadth of benefits it offers to its subscribers.

Amazon Prime Dispute Policy

Amazon Prime has a comprehensive dispute policy in place to address issues or concerns raised by its users. If a customer has a dispute relating to their Prime membership or related services, they are advised to reach out to Amazon's customer services for initial resolution. If the issue is not resolved to the customer's satisfaction, the dispute may be escalated. The policy also outlines that unresolved disputes may be resolved through binding arbitration, rather than a court case, according to the conditions stated in Amazon’s Conditions of Use. The timeline to dispute a charge is typically up to 90 days from the moment the charge appears on one's card statement. Amazon encourages its users to promptly report any issues to ensure a satisfactory resolution.


Amazon Prime doesn't make it easy to get a dispute. Many users get lost in the support web pages, not sure what to do and where to click. If you find the Amazon Prime's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.

After getting a profile, you’re just a few simple steps away from securing that dispute:

  1. Log in and hit Dispute Instantly
  2. Choose the charges you'd like to get Amazon Prime Dispute for
  3. Provide your first and last name
  4. Open our templated email
  5. Press send

How long does it take to resolve a dispute with Amazon Prime?

The timeline for Amazon Prime dispute resolution may vary based on the specifics of the issue at hand. For simpler issues, resolution can often occur within a few business days. However, for more complicated disputes or situations that require investigation, it may take longer — weeks, or potentially even a month or more. It depends on the complexity of the situation, how quickly details are provided, and related aspects like if a financial institution is involved. Amazon encourages users to reach out via their customer service platform for swift assistance and resolution, and to follow up diligently to ensure the process moves as quickly as possible.


Chargeback Protects Your Privacy and Finances

Introducing the AI financial concierge that will make your life easier and your finances more organized! With our cutting-edge technology, you'll never have to worry about disputes, refunds, or returns again. Our AI-powered system is designed to handle all of your financial issues with ease and efficiency, so you can focus on the things that matter most.

Whether you're dealing with a difficult merchant or just need help navigating a complicated dispute process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.

Chargeback Can Help With More Than Disputing Amazon Prime!

If you need help with disputes, refunds and subscription cancellations on other platforms, Chargeback is the way to go. We can help if you need to get a Netflix Dispute or Hulu Dispute or Grammarly Dispute.

By setting up a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes. Check out some other examples of how Chargeback can help you deal with various personal finance issues:

Ava Mitchell

By Ava Mitchell

Recent Blogs

Chargeback helps save you money in seconds

10k+ 5 star reviews

Popular Blogs