Overview
BeenVerified is a service that helps you easily look up public information about people, phone numbers, addresses, vehicles, emails, and even social media accounts all in one place. It's like having a super simple tool to find info on someone or something when you're curious or need details. They offer 8 types of searches in one subscription, including people search, vehicle history check, phone number lookup, address information, email search, social media profile check, unclaimed money search, and business search. The reports are easy to understand and updated regularly, making it handy for everyday use. Plus, they have support available most of the day if you need help.
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The information comes directly from BeenVerified's official about page, summarizing their main services in simple terms suitable for a consumer audience.
How to Get a BeenVerified Refund: Step by Step
If you purchased through BeenVerified.com directly:
- Email support@beenverified.com or call 1-866-885-6480 to request a refund.
- Provide your member ID number when prompted.
- Emphasize that the subscription renewed without notice or that you were unsatisfied with the service to increase your chances of success.
- Wait up to 10 days for the refund to process.
- Avoid submitting a charge dispute or chargeback as it voids refund eligibility and may lead to permanent account suspension.
If you purchased through Apple (Apple Store):
- Open a web browser and go to reportaproblem.apple.com.
- Log in with your Apple ID used for the BeenVerified subscription.
- Select "Request a Refund."
- Choose the BeenVerified purchase from your purchase list.
- Fill out the refund form, mentioning that the subscription renewed without notice or that the account was unused to improve chances of refund approval.
- Submit the request and wait for Apple’s response.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner, then tap "Payments & subscriptions."
- Tap "Budget & order history."
- Find the BeenVerified purchase and tap "Report a problem."
- Choose the option that best describes your refund reason and fill out the form with a message that the subscription renewed without notice or that you didn t use the account.
- Submit the form and wait for Google’s reply.
How to Contact BeenVerified
If you need assistance, here’s how you can get in touch with BeenVerified support team:
Tips and Tricks for Getting a BeenVerified Refund
- Contact customer service immediately after the charge appears to increase chances of refund.
- Be polite, patient, and persistent; polite language and professional tone often yield better results.
- Request cancellation and refund due to dissatisfaction, accidental renewal, or confusion over the trial period.
- Escalate the issue by asking to speak with a supervisor or refund specialist if initial requests are denied.
- Use specific refund-related phrases like "unauthorized charge," "cancel and dispute recent charge," or mention subscription renewal without notice.
- Request refund promptly within the first few days of the charge or right after the trial period ends.
- Document all contacts with customer support including names of agents, times, and communication content.
- Use live chat for faster response and resolution when possible.
- Acknowledge helpful agents by name to encourage better service.
- If refund is denied, mention your intent to dispute the charge with your bank or initiate a chargeback as a last resort.
- Timing can be flexible; Reddit users noted you can sometimes argue for refunds even at the last minute of the trial period or billing cycle.
- Avoid immediately initiating chargebacks which can void refund eligibility; use it only after trying all other avenues.
- Be mindful of the platform you purchased from (direct, Apple Store, Google Play) and use their official refund processes for those purchases.
- Patience is key; refunds may take days to weeks to process after approval.
Why Do People Request Refunds from BeenVerified
- Uneventful background checks: The background check contains the wrong information or not enough information needed.
- Background checks are taking longer than necessary: Significant delays in receiving results are below expectations.
- Technical difficulties: Problems accessing BeenVerified's website or app prevent usage of the services.
- Unsatisfactory customer service: Customer service fails to meet expectations or solve problems.
- You change your mind: Refunds may be possible if a subscription was made but no background check has been run yet.
BeenVerified Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my BeenVerified account. I noticed an accidental charge that I did not authorize and I am quite disappointed with this experience.
Therefore, I would like to kindly request a refund for the amount charged. I appreciate your prompt attention to this matter and look forward to your response.
Thank you for your understanding.
Best regards,
BeenVerified Refund Policy
BeenVerified's refund policy states that if a customer is unhappy with their service, they can request a refund by emailing customer support. Refunds are processed immediately; however, it may take up to 10 days for the amount to appear in the customer's bank account. For purchases made via the Apple App Store or Google Play, customers must request refunds directly through those platforms.
The Easiest Way to Get a BeenVerified Refund
If you’re frustrated trying to get a refund from BeenVerified—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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