Overview
ClickFreeScore is a service that helps you keep track of your credit by giving you access to your credit scores and reports from all three major credit bureaus. You can see your credit info anytime on any device, and they watch your credit 24/7 to alert you if anything important changes. They also have a Credit Learning Center to help you understand what your scores mean and how credit works. Plus, they offer a Credit Builder Account to help improve your credit if you want, and new users can try it out for $1 for a week.
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The information was gathered directly from the official ClickFreeScore.com homepage, listing their main services in clear terms suitable for consumers.
How to Get a ClickFreeScore Refund: Step by Step
If you purchased through Stripe credit card payment:
- Log in to your ClickFreeScore account at clickfreescore.com.
- Navigate to your membership or subscription settings to confirm your billing method is via credit card through Stripe.
- Gather proof of your subscription charges, including transaction dates and amounts.
- Contact ClickFreeScore customer support from their website or subscription management interface to request a refund, providing your charge details and reason for refund.
- If ClickFreeScore customer support does not process the refund, contact your credit card provider or bank that issued your credit card.
- Request a chargeback on the Stripe payment by explaining that the subscription renewal was unauthorized or that the service was unsatisfactory.
- Follow your bank's or card issuer's instructions carefully to submit the chargeback, providing any supporting documentation from ClickFreeScore communications.
If you purchased through Apple App Store subscription:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Tap 'Subscriptions' in the menu.
- Find and select the ClickFreeScore subscription.
- Tap 'Report a Problem.' This will open Apple's website to submit a refund request.
- Choose the option related to unauthorized renewal or subscription activated without notice.
- Submit the request and wait for Apple's review.
- In your refund request message, emphasize that the subscription renewed without notice and you did not use the account.
If you purchased through Google Play Store subscription:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Tap 'Payments & subscriptions' and then 'Subscriptions.'
- Select the ClickFreeScore subscription.
- Tap 'Report a problem' and choose the refund option that best fits your issue.
- Submit the refund request.
- In your explanation, mention the subscription renewed without notice or emphasize the account was unused to improve refund chances.
How to Contact ClickFreeScore
If you need assistance, here’s how you can get in touch with ClickFreeScore support team:
Tips and Tricks for Getting a ClickFreeScore Refund
- Cancel immediately online upon realizing the subscription to stop further charges; use the website cancellation and save confirmation emails.
- Do not rely solely on email cancellation requests; ensure you get active confirmation from the site or support.
- Call customer service directly if online cancellation fails or refund is denied; escalate politely but firmly to a supervisor.
- Request refund escalation and state you expect a supervisor callback within their business hours (Mon-Fri 9am-9pm EST).
- Be prepared with membership details (ID, full name, address) for quick verification and to demonstrate you are a legitimate customer.
- Avoid paying via "friends and family" PayPal or other unprotected methods.
- Stop future charges proactively by cancelling your payment method or getting a new debit card if possible.
- Use firm, clear language such as “I did not authorize this charge,” and “I am requesting a full refund due to misleading billing practices.”
- Watch timing carefully—dispute charges quickly with your bank or credit card company (often within days).
- Ignore offers for paid recovery or escrow services—these are scams themselves.
- Monitor your bank and credit accounts vigilantly after cancellation to catch any unauthorized charges.
- Persistently follow up if your refund is not initially granted; users report some success after patient repeated calls and escalation.
Why Do People Request Refunds from ClickFreeScore
- Unexpected and unauthorized charges after a $1 free trial leading to monthly subscription fees (e.g., $39.90, $7.41, $21.95, $49.00).
- Difficulty canceling membership or subscription even after attempts to cancel immediately.
- Misleading marketing practices advertising free credit scores but with hidden automatic charges after trial periods.
- Refund requests denied despite proof of cancellations or disputes.
- Charges for those who did not sign up or accidental sign-ups leading to unauthorized billing.
- Poor customer service with unresponsive support, disconnected calls, or no clear cancellation process.
- Discrepancies in credit score accuracy compared to official sources like Equifax and Experian.
- Use of suspicious payment methods such as PayPal "friends and family" for subscription charges.
- Concerns about fraudulent practices and use of multiple company names/websites to confuse customers.
ClickFreeScore Refund Script
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Dear ClickFreeScore Team,
I hope this message finds you well. I am writing to formally request a refund due to a recent billing issue that I encountered. Upon reviewing my account, I noticed an unexpected charge that I believe was made in error. I did not intend to authorize this transaction, and I am disappointed by the experience.
I would greatly appreciate your assistance in processing a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
ClickFreeScore Refund Policy
ClickFreeScore does not provide a clear refund policy on its website. Customers have reported difficulties in obtaining refunds after cancellation, indicating that refunds may not be granted if cancellations are not made within a specified trial period. It is recommended to contact their customer service for specific inquiries regarding refunds or cancellations.
The Easiest Way to Get a ClickFreeScore Refund
If you’re frustrated trying to get a refund from ClickFreeScore—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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