Overview
CreditReview.co helps you see and monitor your credit score easily. You get instant access to your credit score and full credit report from the three major credit bureaus. The service includes email alerts for important changes like new accounts or late payments, and tools to protect your identity and monitor your bank accounts and social security number. They also offer a credit learning center and customer service support. If your identity is stolen, they provide up to $1,000,000 to help restore it. It's important to know they do not do credit repair work, just monitoring and protection.
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Information comes directly from the main website of CreditReview, which clearly lists the services offered and specifies they are not a credit repair organization.
How to Get a CreditReview Refund: Step by Step
If you purchased through CreditReview.co directly:
- Locate your subscription billing details and transaction history for your membership or service charge.
- Gather the payment method and the charge details such as the date and amount.
- To request a refund, you must first cancel your ongoing subscription by doing one of the following:
- After cancellation, write a refund request to the same support contact channels emphasizing:
- Your subscription renewed automatically without explicit renewed purchase consent.
- The account was unused or you did not receive the expected service.
- Request a refund of the recurring charge.
- Follow up if you do not receive a timely response.
How to Contact CreditReview
If you need assistance, here’s how you can get in touch with CreditReview support team:
Tips and Tricks for Getting a CreditReview Refund
- Act quickly to cancel within the 7-day trial to avoid charges.
- Persist with multiple contact attempts via phone, email, and the online form despite reported issues.
- Request a cancellation number and keep it as proof of cancellation.
- Document every communication with customer service for use in disputes and escalations.
- Be firm but polite in language—avoid being rude even if the service is poor.
- Escalate by filing complaints with the BBB if refunds are denied or delayed.
- Complete and submit the refund application form if required by the company.
- Mention the trial terms and misrepresentation politely if feeling misled.
- Use timing to your advantage by following up regularly until resolved.
- Leverage BBB involvement which has resulted in one-time courtesy refunds for some users.
Why Do People Request Refunds from CreditReview
- Multiple charges during a 7-day trial, followed by monthly charges even after cancellation.
- No refunds provided for trial charges and monthly fees after membership cancellation.
- Difficulties canceling memberships online, with forced enrollment into longer, more expensive terms.
- Promises of cancellation and refunds by company representatives not honored, with charges continuing.
- Deceptive or fraudulent billing practices perceived as scams by customers.
- Rude customer service and refusal to provide refunds.
- Misleading advertising where customers believed they were getting free credit reports but were charged for unwanted services.
- Refunds sometimes given only as one-time courtesies after disputes.
CreditReview Refund Script
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Dear CreditReview Team,
I hope this message finds you well. I am writing to address a billing issue that has caused me some concern. Recently, I noticed an accidental charge on my account, which I believe was due to a misunderstanding during the registration process. I am not satisfied with the service provided and would like to request a refund for this charge.
I appreciate your prompt attention to this matter and look forward to resolving it as soon as possible. Thank you for your understanding.
Best regards,
CreditReview Refund Policy
CreditReview's refund policy states that all service fees are non-refundable. However, if a subscriber's paid subscription is modified, suspended, or discontinued due to no action on their part, they may receive a pro rata refund of any advance payments made.
The Easiest Way to Get a CreditReview Refund
If you’re frustrated trying to get a refund from CreditReview—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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