Overview
Discord is a popular app where people can hang out, chat, and have fun together. It lets you talk with friends or communities through voice, video, or text chats. You can join games, watch videos, listen to music, and even use fun stuff like custom emojis and stickers to show your personality. It's easy to jump in and out of chats without needing invites, and you can see what your friends are up to in games. You can use Discord on your computer, phone, or game console, making it super convenient to stay connected and have a good time with others no matter where you are.
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The description is directly based on information from Discord's official website, which explains the app's main features and services in simple terms suitable for general consumers.
How to Get a Discord Refund: Step by Step
If you purchased through Discord directly (Desktop or Browser):
- Open Discord and click the cogwheel icon to open User Settings.
- Go to Billing and select the purchase you want a refund for.
- Copy the Payment ID from the dropdown menu.
- Go to the Discord Support form (Submit a request).
- Fill out the form with your Discord account email and paste the Payment ID.
- Submit the request and await the confirmation email.
- Wait for Discord Billing Support to respond.
If you purchased through the iOS App Store:
- Open reportaproblem.apple.com and sign in with your Apple ID used for the Discord subscription.
- Tap or click "I'd like to," then choose "Request a refund."
- Select the reason relevant to your refund request and tap Next.
- Choose the Discord subscription from the list of purchased items and tap Submit.
- Optionally, open the Settings app, tap your Apple ID, then Subscriptions to cancel the subscription if you no longer want it.
- Wait 24 to 48 hours for a refund decision and check your email for updates.
- Emphasize in your request that the subscription renewed without notice or was unused for a stronger case.
If you purchased through Google Play:
- Go to play.google.com and sign in with the Google account used for the Discord subscription.
- Click your profile picture at the top right, then Payments & subscriptions > Budget & order history.
- Find the Discord subscription purchase and click Report a problem.
- Select the option best describing your refund reason, fill out the form noting you want a refund, and submit.
- Wait 1 to 4 days for a refund decision.
- In your request, mention the subscription renewed without your awareness or that the account was unused to increase refund chances.
How to Contact Discord
If you need assistance, here’s how you can get in touch with Discord support team:
Tips and Tricks for Getting a Discord Refund
- Request refunds promptly, ideally within 5 days of purchase to increase chances of approval.
- Be polite and clear in your communications, explaining the situation as a genuine mistake or unauthorized purchase.
- Provide detailed information such as purchase IDs and dates when contacting support.
- Submit multiple support tickets if your initial request is denied or ignored, showing persistence.
- Follow up consistently and respond daily if possible to keep the case active.
- Avoid aggressive or disrespectful language to prevent escalation issues.
- Escalate by reopening tickets or submitting new ones rather than arguing in one ticket thread.
- Consider the timing of your refund request, as requests made early after charge are more successful.
- Avoid chargebacks as they may result in account bans and jeopardize future support.
- For unauthorized or accidental purchases, emphasize it was unintentional or a mistake when communicating with support.
- Cancel subscriptions or auto-renewal quickly to prevent further unwanted charges.
- Be patient but persistent—some refunds take 1-2 days after repeated communication.
Why Do People Request Refunds from Discord
- Purchase made by mistake within a short time frame (usually within 5 days of purchase).
- Change of mind about a Nitro or Server Boost subscription shortly after buying.
- Unauthorized spending or fraud involving payment methods like Orbs.
- Technical issues or defects with items purchased from Server Shops.
- Accidental subscription renewal leading to unwanted charges.
- Redemption of subscriber promotions that were unsatisfactory or unintended.
- Gifted Nitro refunds if the gift is unclaimed within 5 days.
- Confusion about non-refundable items like downloadable content (DLC), profile cosmetics, and one-time premium app purchases typically leads to refund requests.
Discord Refund Script
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Hello Discord Support,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account for a subscription that I did not intend to activate. This has caused some dissatisfaction on my end, and I kindly request a refund for this charge.
I appreciate your attention to this matter and look forward to your prompt response. Thank you for your assistance!
Best regards,
Discord Refund Policy
Discord's refund policy allows for refund requests to be considered on a case-by-case basis, with eligibility determined at their sole discretion. For most purchase types, refunds must be requested within 5 days of purchase, and certain items like profile cosmetics and DLC are not eligible for refunds. All refund requests are one-time only unless explicitly stated otherwise in the policy.
The Easiest Way to Get a Discord Refund
If you’re frustrated trying to get a refund from Discord—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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