Overview
Drift is a company that makes scent-based home goods designed to fit right into your everyday life. They offer things like car fresheners made from materials like wood, stone, and metal, home scent diffusers to keep your space smelling great, scented candles, and even cologne. Their products focus on high-quality, pleasant scents that are made with clean, sustainable materials. They also have a fun subscription option where you get a different home scent each month. Plus, they offer a scent quiz to help you find the perfect scent for your home or car. Overall, it's about making your personal spaces smell nice in a simple, stylish way.
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The information comes directly from Drift's official website, drift.co, where they clearly describe their main products and services in straightforward terms. The description captures the essence of what Drift offers without using complicated business jargon.
How to Get a Drift Refund: Step by Step
If you purchased through Drift.co directly:
- Within 14 days of receiving your first order, email hello@drift.co with your refund request and your original order details.
- If applicable, return the product as soon as possible in unused condition with all labels and original packaging. You must pay for return shipping unless the product is defective.
- Drift will assess the product upon return; if they find it used or damaged, a full refund will not be issued.
- Once approved, the refund will cover the amount paid for your most recent month of service, excluding non-refundable shipping and handling fees.
- Refunds are usually processed within 5 business days after the request is received or after the returned item is inspected.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Go to Subscriptions.
- Find your Drift subscription and tap it.
- Tap Report a Problem or visit reportaproblem.apple.com in a web browser.
- Follow the steps to request a refund, selecting a reason like "Subscription renewed without notice" or "Account was unused".
- Apple reviews refund requests and notifies you by email.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap your profile icon in the top right.
- Select Payments & subscriptions, then Subscriptions.
- Find your Drift subscription and select Report a problem.
- Choose the option to request a refund and select a reason such as "Subscription renewed without my consent" or "App didn't work as expected".
- Submit the request and wait for Google's response via email.
How to Contact Drift
If you need assistance, here’s how you can get in touch with Drift support team:
Tips and Tricks for Getting a Drift Refund
- Act quickly within 14-30 days of receiving the product or subscription renewal.
- Be polite but firm in all communications, using clear and precise language like "defective product" or "service not as described."
- Document every interaction with customer service including dates, names, and content of conversations.
- Request escalation by asking to speak to a supervisor if initial support is unhelpful.
- Follow up persistently if you do not receive a timely response; don’t hesitate to send multiple messages.
- Request written confirmation of cancellation and refund approval to have proof of agreement.
- If the internal support channels fail, use public forums or social media to message or post about your refund issue.
- Return the product unused with original packaging and labels as required, paying attention to return shipping policies.
- Check your payment source/vendor and contact them directly if getting no response from Drift.
- Point out company policies like refunds only within 14 days or no refunds on misuse—mention these facts during negotiation to strengthen your case.
- Use refund request email templates that emphasize dissatisfaction, defectiveness, or unauthorized charges to make your case clear.
- Timing is key: send refund requests promptly, ideally within the 14-day window to boost chances of success.
Why Do People Request Refunds from Drift
- Product arrived defective in any way
- Product became defective within fourteen (14) days of receiving it
- Dissatisfaction with the product for other reasons (may lead to discount code, replacement, or refund at Drift's discretion)
- Subscription cancellation concerns, especially if cancelling before 6 months from purchase (charged discounted amount)
- Products returned damaged due to misuse, lack of care, mishandling, accident, abuse, or other abnormal use (no refund in this case)
Drift Refund Script
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Hello Drift Team,
I hope this message finds you well. I am writing to request a refund for a recent charge on my account. Unfortunately, I am dissatisfied with the service, and I believe this charge was made in error. I would appreciate your assistance in processing this refund promptly.
Thank you for your understanding and support.
Drift Refund Policy
Drift's refund policy allows for refunds on products that arrive defective or become defective within 14 days of receipt. Refund requests must be made directly to Drift, and upon approval, refunds are processed within five business days, minus shipping costs. No refunds are issued for requests received after 14 days or for products damaged due to misuse or mishandling.
The Easiest Way to Get a Drift Refund
If you’re frustrated trying to get a refund from Drift—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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