Overview
Firstcard is a secured credit card designed to help people build their credit no matter their credit history. You don't have to worry about credit checks or hard inquiries, and it works even if you don't have a Social Security Number, making it great for immigrants and international users. It offers 0% APR, no fees like late or overdraft fees, and lets you earn interest on your deposits and cashback at many stores. They also provide credit monitoring, report your progress to major credit bureaus, and give you tools to manage your budget—all through an easy app. Overall, it's a simple and friendly way to build credit and manage money securely.
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The description is based directly on detailed information from Firstcard's official website, which clearly describes their services and benefits targeting consumers who want to build credit easily and safely, including international users and beginners.
How to Get a firstcard Refund: Step by Step
If you purchased through Firstcard.app direct billing:
- Open the Firstcard app on your device.
- Navigate to the 'Help Center' or 'Support' section in the app or on the website.
- Locate the customer support email address: support@firstcard.app.
- Prepare an email detailing your refund request for your membership, subscription, or card purchase.
- Mention if the charge was unexpected or incorrect.
- Clarify if you have already cancelled the subscription but were still charged.
- Include your personal details such as your ITIN number or other identification as requested.
- Send the email to the support address and wait for a reply with further instructions.
How to Contact firstcard
If you need assistance, here’s how you can get in touch with firstcard support team:

Tips and Tricks for Getting a firstcard Refund
- Contact customer service promptly and request escalation if the first response is unsatisfactory.
- Use clear, polite, and firm language emphasizing your consumer rights and previous attempts.
- Document all communication and refer to previous messages to show persistence and seriousness.
- Request refund recrds and transaction details to support your claim with evidence.
- Escalate the issue to supervisors or higher management if the initial contact does not help.
- Consider public exposure tactfully by hinting that unresolved issues may be shared on social media or forums.
- Choose optimal timing by contacting them early in the week and during working hours for better response rates.
- Leverage acknowledged COVID-19 disruptions as legitimate reasons for refund requests when applicable.
- Persist consistently in follow-ups without being aggressive, as repeated contact reportedly improves success chances.
- Ask if they can process refund back to your bank account directly to avoid credit card credit complications.
Why Do People Request Refunds from firstcard
- Refund of program fees paid upon account approval but requested after account closure.
- Account closure fees or deposits being requested back when users close their accounts.
- Billing issues such as disputed charges and unauthorized charges on accounts.
- Fraud occurrences on accounts with reported claims denied and no credit issued.
- Account suspension or closure without clear explanation or notice.
- Delays or failures in refund processing even after promises to refund.
- Remittance transfer cancellations requesting refunds of transferred funds within permitted time.
- Lack of communication and customer support responsiveness leading to refund requests due to unresolved problems.
firstcard Refund Script
Script

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Dear Firstcard Team,
I hope this message finds you well. I am writing to request a refund for a charge that I did not authorize on my account. The transaction occurred recently and I believe it was an error. I would greatly appreciate your assistance in resolving this matter promptly. Thank you for your attention to this issue and I look forward to your swift response.
Best regards,
firstcard Refund Policy
Firstcard's refund policy indicates that any cashback earned from transactions that are returned or refunded will be reverted to the original cashback funding party. Additionally, if a user closes their Firstcard account, they forfeit any outstanding reward payments that have not yet been posted.
The Easiest Way to Get a firstcard Refund
If you’re frustrated trying to get a refund from firstcard—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.