Overview
MadMuscles is a service that helps you get fit and healthy with personalized workout plans and meal plans. They offer a subscription that gives you access to customized workouts, meal plans based on the Mediterranean diet, and tools to track your progress like weight and calories burned. The meal plans focus on balanced, healthy eating with lots of veggies, fruits, and good fats, and they can be adjusted for special diets like vegan or vegetarian. You also get access to a workout library, habit-building tools, challenges to motivate you, and 24/7 support through their app. It's like having a personal coach for both exercise and nutrition right on your phone.
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Information was gathered directly from MadMuscles official support pages describing their subscription services, meal plans, and workout plans tailored for users. The language is consumer-friendly and clearly outlines the main services offered.
How to Get a Mad Muscles Refund: Step by Step
If you purchased through MadMuscles direct billing:
- Cancel your subscription on madmuscles.com before requesting a refund.
- Contact MadMuscles Support via email or their support contact form.
- Provide the precise reason for the refund request and detailed feedback about your experience with the service.
- Submit your refund request to the MadMuscles Billing Team for review.
- Wait for confirmation from the Billing Team whether your refund request has been approved.
If you purchased through Apple App Store:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used to purchase the subscription.
- Click "I'd like to" and choose "Request a refund" from the dropdown menu.
- Select the reason why you want a refund, such as "subscription renewed without notice," and click Next.
- Choose the MadMuscles app subscription or related charge from the list.
- Submit the refund request and wait 24 to 48 hours for an update.
- If approved, the refund will be processed to your original payment method.
If you purchased through Google Play Store:
- Go to play.google.com in a web browser.
- Click your Profile picture at the top right.
- Select "Payments & subscriptions" then "Budget & order history."
- Find the MadMuscles subscription purchase in the list.
- Click "Report a problem" next to the order.
- Select the option that best describes your situation, for example, "I want to request a refund."
- Complete the refund request form and submit it.
- Expect a decision typically within one day, up to four days.
- If you have issues or the request is beyond 48 hours from purchase, consider contacting MadMuscles support or the app developer.
How to Contact Mad Muscles
If you need assistance, here’s how you can get in touch with Mad Muscles support team:
Tips and Tricks for Getting a Mad Muscles Refund
- Act immediately: Request a refund as soon as you notice an unwanted charge; delays reduce your chance.
- Be persistent: Follow up repeatedly via email since there is no live chat or phone support.
- Use firm but polite language: Avoid aggressive tones; use clear statements like "I did not agree to this charge" or "Please escalate this to a manager."
- Escalate requests: Ask to have your refund request sent to a higher authority or supervisor when initial replies deny refund.
- Highlight you never used the service: Mention you didn’t download the app or use workouts to strengthen the refund argument.
- Complete required conditions if possible: To qualify for refund, sometimes using the app/workouts for required days (e.g., 14 days) is necessary but often frustrating.
- Beware hidden subscription traps: Users report unexpected recurring monthly charges; check statements regularly.
- Consider involving your bank or credit card: If Mad Muscles refuses refund, dispute the charge with your financial institution.
- Share your experience publicly: Posting reviews and warnings on forums and review sites can sometimes prompt better customer service response.
- Warn others: Use social media and forums to caution others against subscription traps and share refund experiences.
- Be cautious with payment method: Use cards with good fraud protection and monitor for multiple unauthorized charges.
- Timing matters: Cancel subscriptions at least 24 hours before next billing cycle to avoid further charges.
Why Do People Request Refunds from Mad Muscles
- Unauthorized or unexpected charges such as charging without consent or charging extra for extras not ordered.
- Subscription cancellation ignored, with customers still being charged after they cancel.
- Refusal to refund after cancellation or dispute.
- Overcharging or being charged multiple times for the same subscription or trial.
- Misleading or deceptive subscription and payment practices.
- Poor service or product quality leading to dissatisfaction.
- Forgetting to cancel subscription mistakenly and getting charged.
- Not using the service after subscribing and wanting a refund.
- Unresponsiveness of customer service and refund processing issues.
Mad Muscles Refund Script
Script
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Dear Mad Muscles Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue that has occurred with my account. I noticed an unexpected charge on my statement that I believe to be an error or an accidental charge.
Given this situation, I kindly request a refund for the amount charged. I appreciate your assistance in resolving this matter promptly, as I have always valued my experience with your service.
Thank you for your understanding, and I look forward to your quick response.
Best regards,
Mad Muscles Refund Policy
Mad Muscles' refund policy states that all purchases are generally non-refundable and non-exchangeable unless stated otherwise or required by applicable law. Customers wishing to request a refund must contact support within 30 days of their initial purchase and should have adhered to the plan for at least 14 consecutive days, providing supporting evidence for their request.
The Easiest Way to Get a Mad Muscles Refund
If you’re frustrated trying to get a refund from Mad Muscles—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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