Overview
MoonBrew offers natural sleep aid products designed to help you fall asleep easier, stay asleep longer, and wake up feeling refreshed. Their main products include Sleepy Coffee (a vanilla latte-flavored coffee brewed with magnesium and botanicals), Hot Cocoa (a creamy, relaxing drink), and Sleepy Berry (a fruity herbal tea). These drinks are made with magnesium blends, adaptogens like Reishi and L-Theanine, and calming ingredients to support relaxation and better sleep—all without melatonin or caffeine. The products use natural ingredients, are made in a certified facility, and come with options like subscriptions and free shipping on orders over $60. It's like having a soothing, tasty way to help improve your sleep routine.
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The information was directly gathered from MoonBrew's official website, describing their core product offerings, ingredients, and customer-friendly services in simple and clear terms tailored for consumers.
How to Get a moonbrew Refund: Step by Step
If you purchased through Moonbrew.co directly:
- Email the Moonbrew support team at hi@moonbrew.co expressing your dissatisfaction with the subscription or membership purchase.
- Include your order details such as your order number and any relevant subscription information in the email.
- Mention the 60-day money back guarantee and state you would like to request a refund under this guarantee.
- Wait for a response from the support team who will handle your refund request and provide further instructions.
How to Contact moonbrew
If you need assistance, here’s how you can get in touch with moonbrew support team:
Tips and Tricks for Getting a moonbrew Refund
- Contact immediately after ordering if you want to cancel, preferably before the order ships.
- Be polite but firm in communication, emphasizing cancellation timing.
- Use direct messages on social platforms for faster response, possibly contacting co-founders or representatives directly.
- Reference order details clearly for easy verification.
- Document all communications and escalate politely if no response; follow up if ignored.
- Timing is crucial; delays reduce the chance of success.
- Publicly mentioning a refund request on social media or forums can motivate faster resolution.
- Express dissatisfaction clearly but avoid aggressive language to keep interactions professional.
- The company is more flexible before shipment than after.
- Be persistent but patient; success has been noted after multiple polite follow-ups.
- Common refund reasons include: product not working, difficulty canceling subscription, unpleasant smell or taste, unsolicited charges, poor customer service, accidental purchase, damaged product, or changed mind.
- Use a refund script example:
Dear Moonbrew Team,
I hope this message finds you well. I am writing to address a billing issue regarding a recent charge on my account. Unfortunately, I have been unable to find satisfaction with the product, and I believe it would be best to request a refund.
I appreciate your 60-day money-back guarantee policy and kindly ask for your assistance in processing this refund.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Why Do People Request Refunds from moonbrew
- Product did not work or had opposite effect such as struggling with sleep issues despite use
- Difficulty canceling subscription, including no contact or fake phone numbers
- Unpleasant smell or taste of product, making it undrinkable
- Unsolicited shipments or charges without placing orders or subscriptions
- Poor customer service responsiveness leading to frustration
- Accidental or mistaken purchase leading to refund requests
- Desire to remove or swap items in order within allowed time
- Receipt of damaged or defective product prompting refund
- Personal reasons such as no longer needed or changed mind
moonbrew Refund Script
Script
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Dear Moonbrew Team,
I hope this message finds you well. I am writing to address a billing issue regarding a recent charge on my account. Unfortunately, I have been unable to find satisfaction with the product, and I believe it would be best to request a refund.
I appreciate your 60-day money-back guarantee policy and kindly ask for your assistance in processing this refund.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
moonbrew Refund Policy
Moonbrew.co offers a 60-day money-back guarantee on their products. If customers are not satisfied, they can request a full refund by emailing the company, with 100% of such requests being honored without any questions asked.
The Easiest Way to Get a moonbrew Refund
If you’re frustrated trying to get a refund from moonbrew—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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