Overview
Newsday is a popular news source mainly for people living in Long Island and NYC. It provides breaking news and stories about all kinds of topics like business, sports, entertainment, travel, and lifestyle. You can read the daily paper online and watch Newsday TV streaming news and videos. They also have fun things like games and contests where you can win prizes. Newsday offers digital subscriptions so you can get unlimited access to their content anytime, and they have apps for your phone or TV to make it easy to stay updated. They focus a lot on local Long Island news, with special reports about local issues and events.
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The description is based on official information from Newsday.com, covering their range of consumer services in simple, clear language suited to a general audience.
How to Get a Newsday Refund: Step by Step
If you purchased through Newsday.com directly:
- Go to the Newsday Manage My Account page at newsday.com/managemynewsday.
- Select "Manage my Account" and then choose "Cancel Subscription." Follow the provided instructions to cancel your recurring subscription.
- Call Newsday Customer Service at 1-800-NEWSDAY (1-800-639-7329) during business hours to request a refund. Business hours are Monday to Friday 6:30 AM to 5:00 PM, Saturday 7:00 AM to 11:00 AM, and Sunday 7:00 AM to 12:00 PM.
- When speaking to customer service, mention that the subscription renewed without your notice or that you did not use the subscription.
- If applicable, request a pro-rata credit for unused subscription time and clarify you want this applied as a refund rather than credit toward another subscription.
How to Contact Newsday
If you need assistance, here’s how you can get in touch with Newsday support team:
Tips and Tricks for Getting a Newsday Refund
- Call Newsday Customer Service early in the week during business hours to increase chances of reaching a live agent.
- Be polite but firm; clearly and calmly explain the reason for the refund request, focusing on unexpected or unauthorized charges.
- Use "too expensive" as the cancellation reason
- Escalate the issue
- Follow up persistently with calls or emails if the refund isn't granted promptly, maintaining communication until the issue is resolved.
- Reference cancellation confirmation emails and insist that any charges after cancellation are wrongful and request a refund for those.
- Mention you did not use or benefit from the subscription to support the case for receiving a refund.
- Threaten to stop receiving mailings or flyers as leverage when disputing charges.
- Closely check billing statements for overlapping charges or renewals you did not authorize, and use this information when requesting a refund.
- Request a pro-rata credit as a refund
- Note that refunds are often issued only after complaint escalation; be prepared to escalate if initial requests are denied.
- Phone number for Newsday Customer Service: 1-800-639-7329 (Mon-Fri 6:30 AM to 5 PM, Sat 7 AM to 11 AM, Sun 7 AM to 12 PM).
Why Do People Request Refunds from Newsday
- Subscription cancellations not honored – customers were still charged after canceling subscriptions.
- Multiple charges occurring after cancellation.
- Lack of billing notices or receipts causing unnoticed charges.
- Refund requests declined or delayed.
- Described as a "subscription scam" by some customers due to ongoing charges after cancellation.
- Difficulty reaching customer support, especially a live person for cancellation or queries.
- Charges despite confirmed requests to stop delivery or subscription.
- Complaints about unsolicited promotional flyers sent despite opting out.
- Disputes over charges for unused or unauthorized digital subscriptions.
- Refunds issued only after complaints but issues often persisted afterward.
Newsday Refund Script
Script
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Dear Newsday Customer Service,
I hope this message finds you well. I am writing to address a billing issue I have encountered with my Newsday subscription. Despite my cancellation request, I was surprised to find an unexpected charge applied to my account.
Given this situation, I kindly request a refund for the recent charge. I appreciate your attention to this matter and look forward to a prompt resolution.
Thank you for your assistance!
Best regards,
Newsday Refund Policy
Newsday's refund policy states that all subscription charges are non-refundable unless required by law. If you cancel a paid subscription (digital or print), you will continue to have access until the end of the billing period, but no refunds will be issued for the unused portion of the subscription.
The Easiest Way to Get a Newsday Refund
If you’re frustrated trying to get a refund from Newsday—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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