Overview
Nooro Us offers easy-to-use massagers designed to help temporarily relieve muscle pain. Their main products are the Nooro Whole Body Massager, the Nooro Foot Massager, and the Nooro Knee Massager. These products are designed to relieve pain in the foot, back, and knee, and also promote better blood circulation. They use natural, non-invasive methods you can use at home. Plus, they have a 90-day relief-or-refund guarantee and free shipping from a US warehouse. The company is known for great customer service and has many positive reviews.
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The information was directly taken from the official nooro-us.com website, which clearly explains the products and services in simple terms suitable for consumers.
How to Get a Nooro Us Refund: Step by Step
If you purchased through Nooro-us.com Direct Website:
- Email support@nooro-us.com or call +1 212-444-3144 to request a refund for your subscription or membership payment.
- When contacting support, clearly state that you want a refund for the main recurring service, not a cancellation only.
- Explain that the subscription charge renewed without your consent or you were unsatisfied with the service.
- Emphasize if you have not used the subscription or received full value.
- Follow any instructions from the support representative.
- They may require you to cancel the subscription before processing the refund.
- Wait for a confirmation email from Nooro support about the refund approval and any next steps.
- The refund will be processed to your original payment method typically within 5-7 business days after approval.
How to Contact Nooro Us
If you need assistance, here’s how you can get in touch with Nooro Us support team:

Tips and Tricks for Getting a Nooro Us Refund
- Persistently contact support via both email and phone, emphasizing that only AI responses are received and request escalation to a human agent.
- Clearly state you did not receive the product or authorized subscription and demand a refund based on this fact.
- Refuse to provide additional personal information repeatedly if asked, to avoid drawn-out verification delays.
- Mention you are aware of the 90-day Money-Back Guarantee and insist on it being honored.
- Invoke your rights by referencing relevant consumer protection bodies like BBB or FTC complaints filed.
- Escalate by publicly posting your complaints on review platforms such as Trustpilot or BBB to get company attention.
- If the refund is initially refused, dispute the charge through your credit card company as a further escalation path.
- Use firm, clear, and polite language emphasizing dissatisfaction and desire for resolution, avoiding aggressive tones but being persistent.
- Time your refund requests promptly and within any stated refund windows or guarantee periods.
- Save all communications and proof of purchase, and refer to them consistently in your requests to avoid inconsistencies.
Why Do People Request Refunds from Nooro Us
- Unsatisfactory products that fail to provide the expected relief.
- No results from digital personalized plans within 90 days despite active attempts.
- Damaged items reported within 7 days of delivery.
- Subscription products are generally not eligible for refunds.
- Lost or stolen items not covered unless Porch Pirate Protection was purchased.
- Products not returned in good working condition or missing manuals/accessories may affect refund eligibility.
- Refunds requested after 90-day period may be declined.
Nooro Us Refund Script
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Dear Nooro Us Team,
I hope this message finds you well. I am writing to address a billing issue that has arisen regarding my recent order. It seems that an accidental charge occurred, and I am quite dissatisfied with this situation. I believe this may have been a mistake, and I would greatly appreciate your assistance in resolving it.
Could you please process a refund for the erroneous charge at your earliest convenience? Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Nooro Us Refund Policy
Nooro Us offers a 90-day money-back guarantee, allowing customers to return products without questions within this period for a full refund, provided the items are in eligible categories. However, subscription products are not included under this guarantee, and customers are responsible for return shipping costs.
The Easiest Way to Get a Nooro Us Refund
If you’re frustrated trying to get a refund from Nooro Us—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.