Overview
PimEyes is a website where you can upload a photo to find out where that picture or similar pictures appear all over the internet. It's like a face search engine that helps you see where your photos are being used online. It uses smart technology to match faces in photos, so you can keep track of your pictures, protect your privacy, and know if your images are being shared somewhere you didn't expect. It's easy to use and helpful for anyone wanting to see if their pictures are floating around the web.
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The search results from PimEyes' own website and related descriptions consistently highlight that PimEyes is an online face search engine that uses facial recognition technology to find images containing given faces across the internet. It helps users monitor their digital footprint and protect their privacy, which aligns with the target consumer-friendly explanation requested.
How to Get a PimEyes Refund: Step by Step
If you purchased through PimEyes direct payment on pimeyes.com:
- Ensure eligibility: Check that your subscription is either Open Plus, PROtect, or Advanced, and that your order was placed within the past calendar month.
- Confirm no usage: Make sure you have not made any search queries, set alerts, activated PROtect Images, ordered Takedown Notices, or deleted your account; usage will disqualify you from a refund.
- Prepare your request: Visit the PimEyes contact page at https://pimeyes.com/en/contact-form to draft your refund request.
- Compose your message: Politely state that you are requesting a refund based on no usage during the subscription period. Emphasize it was an unexpected renewal if applicable, and mention you are within the refund eligibility period.
- Submit the request: Use the contact form to send your refund request and wait for a reply, which typically comes within 1 working day.
- Follow up if needed: If no reply is received within a few days, resend your request referencing your initial message and request an update.
How to Contact PimEyes
If you need assistance, here’s how you can get in touch with PimEyes support team:
Tips and Tricks for Getting a PimEyes Refund
- Ensure eligibility: Request refund within one month of purchase and only if no searches, alerts, or account activity have been performed.
- Compose a polite but firm message: Clearly state refund request due to no usage, unexpected renewal, misleading results, or poor service.
- Escalate if needed: Threaten chargeback or lawsuit politely to show seriousness.
- Document issues: Provide screenshots or evidence of misleading or incorrect results to support refund claim.
- Request refund shortly after purchase: Early requests have higher success rates.
- Contact support through multiple channels: Use their contact form, email, social media, or forums to apply pressure.
- Leverage public pressure: Leave reviews or complaints on forums and social media to increase chances of refund.
- Use strong keywords: Incorporate terms like "fraud," "misleading advertising," or "unauthorized charge" in your communication.
- Be persistent: Follow up if no response; maintain polite but assertive communication.
- Test free trial first: Avoid refund need by using free trial before buying.
Why Do People Request Refunds from PimEyes
- Refund refusal despite dissatisfaction: Users find the service useless or ineffective and request refunds but are denied due to strict no-refund policy in Terms of Service.
- Poor facial recognition accuracy: Complaints about the technology failing to identify people correctly leading to dissatisfaction and refund requests.
- Confusing and unfair subscription plans: Issues with subscription cancellations immediately disabling features without proper refund or service continuation.
- Difficulties in unsubscribing: Users report challenges in properly cancelling subscriptions which leads to unintended charges and refund demands.
- High pricing and feeling of overcharging: Users feel the service is overpriced and not worth the cost, prompting refund requests.
- Limited free searches and strict usage terms: Some users feel the limited number of free searches is insufficient to assess service, leading to disappointment after paid subscription.
- Poor customer service response: Lack of helpful or timely support causes frustration and drives refund requests.
- Additional unexpected charges: New fees such as one-time charges for duplicate result searches cause users to claim deceptive pricing and request refunds.
PimEyes Refund Script
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Dear PimEyes Support,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered. Unfortunately, I was recently charged for a subscription that I did not intend to purchase. This accidental charge has caused some confusion and dissatisfaction on my end.
I kindly request a refund for this transaction as it was not my intention to incur this charge. I would greatly appreciate your assistance in resolving this matter promptly.
Thank you for your understanding and support. I look forward to your response.
Best regards,
PimEyes Refund Policy
PimEyes generally does not issue refunds if the user has made at least one search query or set up a minimum of one alert. In exceptional circumstances, refund requests are considered individually based on good faith and ethical conduct, but deactivating an account also forfeits any potential refund.
The Easiest Way to Get a PimEyes Refund
If you’re frustrated trying to get a refund from PimEyes—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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