Overview
Poshmark is an easy and fun online marketplace where you can buy and sell fashion items and more. It's like turning your closet into cash by selling clothes, shoes, accessories, and even home goods and beauty products. The platform is social and community-driven, making shopping and selling feel interactive and engaging. With millions of people involved, you can find tons of brands and unique items. Plus, it's great for the planet by helping keep fashion items in use longer.
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The description directly matches consumer-friendly language from Poshmark's official about page, highlighting the main services and the community-focused, easy-to-use aspects of the platform.
How to Get a Poshmark Refund: Step by Step
If you purchased through Apple App Store:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used to purchase the subscription.
- Click or tap "I'd like to," then select "Request a refund."
- Choose the reason why you want a refund and click Next.
- Select the Poshmark subscription purchase from your list of purchases.
- Submit the refund request.
- Wait 24 to 48 hours for an update on your refund request status.
- If approved, wait for the funds to return to your payment method; this may take additional time.
- If you want, you can also cancel the subscription on your device to stop future charges by opening the Settings app, tapping your Apple ID, selecting "Subscriptions," then choosing and canceling the Poshmark subscription.
- When requesting the refund, mention the subscription renewed without notice or emphasize that the account was unused to increase chances of success.
If you purchased through Google Play:
- Open a web browser and go to play.google.com.
- Click your Profile picture in the top right corner.
- Select "Payments & subscriptions," then go to "Budget & order history."
- Locate the Poshmark subscription purchase and click "Report a problem."
- Select a reason that fits your situation and complete the form indicating that you want a refund.
- Submit the request.
- Expect a decision usually within one day, but up to four days.
- If approved, wait for the refund to be credited back to your payment method.
- If the purchase is older than 48 hours and you don't get a resolution through Google Play, contact the app developer directly (Poshmark) for further assistance.
- When requesting the refund, mention the subscription renewed without notice or emphasize that the account was unused to boost chances of a successful refund.
If you purchased through a credit or debit card on poshmark.com:
- Gather your payment details and order information related to the Poshmark subscription charge.
- Contact your bank or credit card issuer's customer service by phone or their secure messaging platform.
- Explain that you want to dispute a recurring charge from Poshmark that you believe is unauthorized or incorrect.
- Emphasize the charge was not authorized or that the subscription service was unused to strengthen your case.
- Your bank will guide you through their dispute process, which usually includes filling out a form or providing transaction evidence.
- Monitor your bank account for updates on the dispute and any provisional credits.
- In parallel, email or message Poshmark support via their website or app requesting a refund for the subscription charge and mention the dispute with your bank.
How to Contact Poshmark
If you need assistance, here’s how you can get in touch with Poshmark support team:
Tips and Tricks for Getting a Poshmark Refund
- Stay calm and professional: Avoid arguing or getting emotional to maintain credibility.
- Provide detailed evidence: Include multiple high-quality photos of the item, both from the listing and the actual product.
- Use stock photos or official brand images: To support your claims about the item's condition or design.
- Include clear measurements: Use measuring tape photos to back sizing claims and counter fit complaints.
- Be very specific in your description: List all flaws and details transparently to prevent disputes.
- Attach photos with annotations: Circle or highlight specific areas in photos to directly address buyer claims.
- Communicate politely and factually: Keep all messages to buyers and Poshmark professional and focused on facts.
- Address buyer's points directly: Point out when buyers misunderstand product details like color or design due to lighting or personal interpretation.
- Do not assume reviewers read the entire listing: Summarize key details and reference photos to make your case clear.
- Request case closure and funds release: Clearly ask Poshmark to close the case when you have presented your proof.
- Appeal arbitrary decisions: If initial rulings go against you, persist with calm appeals and present new evidence if possible.
- Respond quickly within the case timeframe: Timely responses keep you in good standing with Poshmark during disputes.
- Document all communications: Screenshots and saved messages help in case of escalations.
Why Do People Request Refunds from Poshmark
- Damaged Item: Item arrives damaged due to shipping or undisclosed pre-existing condition.
- Item Not as Described: Discrepancies in color, size, material, brand, authenticity, or functionality.
- Incorrect or Missing Item: Wrong item sent or parts missing from order.
- Item Not Authentic: Evidence item is counterfeit or not genuine.
- Broken Item: Item described as functional arrives broken or breaks due to improper packaging.
- Item Never Arrived: Item never ships or is lost in transit.
Poshmark Refund Script
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Hello Poshmark Support,
I am writing to request a refund for an accidental charge that has appeared on my account. Unfortunately, I was billed incorrectly and would appreciate your assistance in resolving this issue.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Poshmark Refund Policy
Poshmark offers a refund policy under which buyers can return items within 3 days of delivery if the item does not match the listing description or is not received at all. A full refund will be provided if the return is verified and follows the proper return process.
The Easiest Way to Get a Poshmark Refund
If you’re frustrated trying to get a refund from Poshmark—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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