Table of Contents

    How to Get a Probiller Refund

    The Ultimate Guide to Getting a Probiller Refund (probiller.com)
    By
    Angelique. P
    |
    Published
    June 20, 2025
    |
    Updated
    June 20, 2025

    Overview

    Probiller is a company that helps people and businesses make payments online safely and easily. They offer a secure checkout process where you can pay using many options like credit cards, debit cards, gift cards, digital wallets, bank transfers, and more. They support customers in over 150 countries and make sure the prices show up in your own currency, so it's simple for people everywhere. Plus, they provide customer support anytime, day or night, in several languages to help with any issues or questions. Basically, they make online payments smooth, safe, and convenient for everyone.

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    The description is based on clear and straightforward details from Probiller's official website, which outlines their main services focused on secure online payments, multiple payment methods, international customer reach, dynamic currency pricing, and 24/7 multilingual support—all presented in a way that a general consumer can easily understand.

    How to Get a Probiller Refund: Step by Step

    If you purchased through Probiller direct billing:

    1. Call Probiller customer service at 1-855-232-9550 (available 24/7).
    2. Request to speak to a representative regarding a refund for your subscription or membership charge.
    3. Provide your account information and details of the charge you want refunded.
    4. Mention specific reasons such as:
      • The subscription was renewed without notice.
      • You only intended to use a trial period and were charged for a full membership.
      • The account was unused despite recurring charges.
    5. If cancellation is not already done, request the representative to cancel the membership to stop further charges as part of the refund process.
    6. Follow any instructions from the representative to complete the refund request.

    How to Contact Probiller

    If you need assistance, here’s how you can get in touch with Probiller support team:

    Get help with your refund

    Thank you! Your submission has been received!
    Oops! Something went wrong while submitting the form.

    “This app saved me $127 in minutes”

    Tips and Tricks for Getting a Probiller Refund

    • Contact Probiller multiple times to confirm subscription cancellation, as they often say it's canceled but the charges continue.
    • Be very specific and persistent in your language, explicitly stating you want a refund for an accidental or unauthorized charge.
    • Document every interaction with Probiller's support (dates, times, chat transcripts) to use as evidence if needed.
    • After initial contact, follow up persistently—refunds may require multiple requests and confirmations.
    • Contact the merchant linked to the subscription in addition to Probiller, since Probiller processes payments on their behalf.
    • Check for cancellation confirmation emails and reply promptly to request refunds referencing those confirmations.
    • If Probiller refuses a refund, escalate by disputing the charge with your bank or credit card provider, providing proof of cancellation and communication.
    • Change card details to stop ongoing unauthorized charges if refund or cancellation is not honored.
    • Be aware that Probiller's customer service may be rude or evasive, so keep your communication professional but firm, and avoid arguing.
    • Timing is critical: act quickly on unauthorized charges and cancellations to improve chances of getting a refund.

    Why Do People Request Refunds from Probiller

    • Unauthorized charges or transactions not recognized by the user.
    • Trial period cancellations where customers cancel during the free trial and expect a refund.
    • Subscription cancellations where users cancel but must explicitly request refunds as they are not automatic.
    • Charges for partially used memberships where users do not get refunds or credits for partial use.
    • Recurring billing issues where users want to stop future charges and ask for refunds for recent transactions.
    • Accidental sign-ups or misunderstanding of service terms leading to refund requests.
    • Removal of card information and stopping further charges, sometimes accompanied by refund requests.

    Probiller Refund Script

    Script
    Copy
    Dear Probiller Support,

    I hope this message finds you well. I am writing to address a billing issue that I encountered recently. It appears that I was charged for a service that I did not intend to subscribe to, and I believe this was an accidental charge.

    I would appreciate it if you could review my account and process a refund at your earliest convenience. I understand that mistakes can happen, and I trust that you will handle this promptly.

    Thank you for your attention to this matter. I look forward to your response.

    Best regards,
    [Your Name]

    Probiller Refund Policy

    Probiller's refund policy states that refunds for purchases or recurring charges can be requested by contacting customer support. However, refunds or credits are not issued for partially used memberships, and the verification fee is non-refundable regardless of age verification results.

    The Easiest Way to Get a Probiller Refund

    If you’re frustrated trying to get a refund from Probiller—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

    Start reclaiming your money today with Chargbeack

    Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.