Overview
Resume Genius is a website that helps people easily create professional resumes and cover letters. They offer an easy-to-use resume builder that guides you step-by-step, plus lots of customizable resume templates for different jobs and experience levels. The site also gives helpful AI suggestions to fill out your resume and automatically makes sure it looks neat and professional. There’s a cover letter builder too, with ready-made sentences to help you write one quickly. Besides that, you can get free downloadable templates, expert tips, and guides on resumes, cover letters, and CVs. It’s made for job seekers who want a simple way to put together polished resumes and cover letters that stand out to employers.
Difficulty
12345
678910
Easy
Medium
Very Hard
I gathered detailed information directly from the Resume Genius homepage, which clearly outlines their main services focused on resume and cover letter creation with AI help, customizable templates, expert advice, and downloadable resources, all described in simple terms suitable for a general consumer audience.
How to Get a Resume Genius Refund: Step by Step
If you purchased through ResumeGenius.com (direct website):
- Check if you are within the 14-day subscription term. Refunds are usually only given within this period.
- Before your trial period or subscription term ends, cancel your subscription by logging into your account and navigating to "My Account".
- Contact Resume Genius customer service to request a refund using one of the following methods:
- Call customer support at (866) 215-9048.
- Email support@resumegenius.com.
- Use the live chat feature on resumegenius.com.
- When requesting your refund, emphasize that you are within the 14-day subscription term and mention that the subscription was cancelled prior to renewal.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID (your name) at the top of the screen.
- Select Subscriptions from the menu.
- Find and tap the Resume Genius subscription.
- Tap Cancel Subscription if you haven't already to stop future charges.
- Open a web browser and go to reportaproblem.apple.com.
- Log in with your Apple ID.
- Find your Resume Genius subscription purchase in the list and select Report a Problem.
- Choose the reason that best fits your case such as "Subscription renewed without notice" or "Item not as described".
- Submit your refund request.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions and find Resume Genius.
- Tap Cancel subscription to prevent future charges if not already done.
- Go back to the profile icon and tap Payments & subscriptions again.
- Select Budget & order history.
- Find the Resume Genius transaction and tap it.
- Tap Report a problem and choose a reason such as "Subscription renewed without notice" or "Service not as expected".
- Describe your situation concisely and submit the refund request.
How to Contact Resume Genius
If you need assistance, here’s how you can get in touch with Resume Genius support team:
Tips and Tricks for Getting a Resume Genius Refund
- Cancel early within the 14-day trial period to avoid charges; canceling later often leads to automatic charges.
- Email customer support multiple times with clear requests for a refund, citing their own terms of service and cancellation policy.
- Be firm and persistent in your communication; do not accept offers of discounted subscriptions as refunds.
- Use language that highlights potential disputes, such as mentioning you will open a case with your bank or credit card company for unauthorized charges.
- Contact your bank or credit card company to dispute unauthorized charges, especially if you cannot get a satisfactory refund from Resume Genius.
- Request your bank to stop merchant continuity payments to prevent future charges if you suspect fraudulent billing.
- Cancel subscriptions via the phone number provided by Resume Genius (1-855-447-6077) or by replying to the cancellation link found in their email receipts.
- Be prepared for aggressive retention tactics by their support staff who may try to dissuade you from canceling or claiming refunds.
- Keep records of all communications, cancellation attempts, and responses as evidence if escalation is needed.
- If online cancellation options are unavailable or ineffective, rely on email and direct phone contact to push your refund request.
Why Do People Request Refunds from Resume Genius
- Unauthorized or unexpected charges, such as being charged a higher amount after an initial small trial fee without clear consent.
- Issues with subscription and payment system causing unintended recurring charges.
- Difficulty obtaining refunds or unresponsive customer service when refund is requested.
- Refunds only provided within a 14-day trial subscription term if contacted before trial ends.
- Poor communication or lack of confirmation for subscription cancellations.
- Frustration with customer service handling of refund and cancellation requests.
- Disputes over charges and refund policies due to misunderstanding or lack of transparency in terms of use.
Resume Genius Refund Script
Script
Copy
Hello Resume Genius Team,
I hope this message finds you well. I am writing to request a refund for a recent charge to my account that I believe was processed in error. Despite my initial intentions, I did not find the service suitable for my needs and would like to take advantage of your refund policy.
I would appreciate your prompt attention to this matter and look forward to your response.
Thank you for your understanding.
Best regards,
Resume Genius Refund Policy
Resume Genius offers a full refund to customers who request it within their 14-day subscription period. To redeem the refund, customers must contact customer service before the trial period ends.
The Easiest Way to Get a Resume Genius Refund
If you’re frustrated trying to get a refund from Resume Genius—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
