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How to Get a rivertv Refund: Step by Step
If you purchased through Apple:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- Tap or click on "I'd like to," then choose "Request a refund."
- Select the reason you want a refund and tap Next.
- Choose the RiverTV subscription from the list and click Submit.
- Wait 24 to 48 hours for an update on your request status.
- If the refund request is approved, funds will be returned to your original payment method, which may take additional time.
- Refund tip: Emphasize that the subscription renewed without your knowledge or that the account was unused to improve chances of success.
If you purchased through Google Play:
- Go to play.google.com on your computer or mobile device.
- At the top right, click your Profile picture.
- Click Payments & subscriptions followed by Budget & order history.
- Find the RiverTV subscription order you want a refund for, and click Report a problem.
- Select the option that best describes your situation.
- Complete the provided form and state that you want a refund.
- Click Submit to send your request.
- Refund requests typically take 1 to 4 days to be processed.
- Refund tip: Highlight if the billing was accidental or if the account was not used after renewal.
If you purchased through Roku:
- On your Roku device, press the Home button on your remote.
- Navigate to and select Settings.
- Scroll to Subscriptions and select it.
- Find and select the RiverTV subscription you want to refund.
- Choose Cancel Subscription if it is not already canceled.
- Visit Roku's refund policy page for details; Roku subscriptions are generally non-refundable unless stated.
- Contact Roku Support via their contact page using chat or email to request a refund explaining your situation.
- Refund tip: Be persistent and mention any unauthorized charges or unawareness of the renewal to increase chances of success.
How to Contact rivertv
If you need assistance, here’s how you can get in touch with rivertv support team:
Tips and Tricks for Getting a rivertv Refund
- Act quickly: Users emphasize requesting refunds within the first 7 days of subscription to increase chances of success.
- Clear and polite communication: Always remain calm, polite, and professional in your messages to customer service.
- Request cancellation, then follow up for refund: Start by cancelling the subscription and then explicitly request a refund to differentiate the two actions.
- Escalate persistently: If initial contact fails, send follow-up emails referencing previous communications and request escalation to a supervisor or manager.
- Provide documented reasons: Mention technical issues such as constant glitches, app malfunctions, or poor service quality as reasons for refund requests.
- Use email and written correspondence: Since phone support is unresponsive, documented email contact is preferred for clarity and record keeping.
- Leverage timing: Some users had better luck after subscription renewal dates, by emphasizing unused service days and partial period refunds.
- Delete and reinstall the app: Sometimes as a last resort technical fix, users mention this to demonstrate proactive troubleshooting to support.
- Explore alternative payment dispute methods: As a final step, some users suggest disputing charges through their payment provider if refunds are denied.
Why Do People Request Refunds from rivertv
- Difficulties canceling free trial leading to unexpected monthly subscription charges
- Unresponsive customer service with unanswered phone calls and ignored emails
- No refunds provided once subscriptions are activated, despite service issues
- Charges despite not using the service or after attempting to cancel
- Inability to unsubscribe leading to continued billing without user knowledge
- Technical problems like delayed streams, missing descriptions, and some channels not playing
- App access issues after payment with no support available
- Continuous charges even after subscription cancellation, with credit card companies unable to stop payments
- Poor or nonexistent customer service and refusal of refunds
rivertv Refund Script
Script
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Hello RiverTV Team,
I hope this message finds you well. I'm writing to bring to your attention a billing issue I experienced with my recent subscription. It appears that I was charged incorrectly for my account, and I would like to request a refund for this accidental charge.
I appreciate your prompt attention to this matter and look forward to resolving it quickly. Thank you for your help!
Best regards,
rivertv Refund Policy
Rivertv.ca offers refunds for the unused portion of a subscription period upon cancellation of the service. If a subscription is canceled, the refund will be calculated based on the time left in that billing cycle.
The Easiest Way to Get a rivertv Refund
If you’re frustrated trying to get a refund from rivertv—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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