Overview
Servify is a company that helps people take care of their electronic devices after they buy them. They offer services like protection plans for devices, upgrading to newer devices, guaranteed buyback prices for old devices, and flexible device subscription programs. They also handle returned products by repairing and reselling them. Essentially, Servify makes it easy and worry-free for you to own and upgrade your gadgets.
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The information is directly taken from Servify's official website and describes their services in a clear, consumer-friendly way.
How to Get a Servify Refund: Step by Step
If you purchased through Servify.tech (Direct Service Contract):
- Cancel the Service Contract within 30 days of purchase to be eligible for a full refund minus any claims paid.
- To request cancellation and refund, contact Servify Administrator one of the following ways:
- Use the OnePlus Care App or Consumer Web Portal at https://oneplus.servify.tech
- Email at us_support@servify.tech
- Call 1-833-313-3331
- If cancellation occurs after 30 days, you will receive a pro-rata refund minus any claims paid.
- If you do not receive your refund within 30 days after cancellation, you should follow up, as refunds delayed beyond 30 days incur an additional 10% refund for every 30 days unpaid.
- If refund is still not received by day 46 after cancellation, you may apply directly for reimbursement from the insurer Wesco Insurance Company:
- Call 866-505-4048
- Mail: 59 Maiden Lane, 43rd Floor, New York, NY 10038
- When requesting a refund message:
- Emphasize you canceled within the allowed period.
- Note any claims already paid should be deducted from the refund.
- Highlight delays in refund payment to invoke the additional penalty refund.
How to Contact Servify
If you need assistance, here’s how you can get in touch with Servify support team:
Tips and Tricks for Getting a Servify Refund
Why Do People Request Refunds from Servify
Servify Refund Script
Script
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Dear Servify Customer Service,
I am writing to bring to your attention a billing issue I encountered with my recent transaction. I was unexpectedly charged for a service that I did not intend to purchase, and upon reviewing my account, I was unable to find any relevant information regarding this charge.
As a loyal customer, I have always appreciated your services, but this situation has left me quite dissatisfied. Therefore, I kindly request a refund for the accidental charge.
Thank you for your prompt attention to this matter. I look forward to your response.
Best regards,
Servify Refund Policy
Servify's refund policy allows for a 100% refund of the Plan Fee if cancellation is requested within 7 days of purchase. After this period, no refunds are provided, and cancellation is also not permitted once a Damage Repair Request has been initiated. In cases where Servify cancels the plan due to unavailable service parts, a pro-rata refund for the remaining period may be issued, given that no services have been utilized.
The Easiest Way to Get a Servify Refund
If you’re frustrated trying to get a refund from Servify—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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