Overview
Superhuman is an email app that helps you get through your inbox faster and be more productive. It saves you time by letting you fly through emails twice as fast as before and helps you respond quicker to important things. You can work with your team better by seeing when they're replying to the same email and sharing read statuses. It also shows useful info about your contacts, like their job and location, and helps you find ways to connect with them. The app integrates with your calendar so you can quickly schedule meetings without losing your email flow, and you can even see when people open your emails to know the best time to follow up. It also has a smart autocorrect that fixes typing errors and helps you type faster. All these features aim to save you hours every week and make handling email less of a hassle.
Difficulty
12345
678910
Easy
Medium
Very Hard
The information comes directly from the official Superhuman website, which describes the app as a fast, AI-supported email client designed to save time, improve responsiveness, enhance team collaboration, integrate social insights, and simplify scheduling and follow-ups, all explained in simple terms suitable for consumers.
How to Get a Superhuman Refund: Step by Step
If you purchased through Superhuman.com directly:
- Send an email to hello@superhuman.com specifically requesting a refund for your Superhuman subscription.
- If you have an annual plan and want a prorated refund for the remainder of your plan, explicitly state this in your email.
- Note that if you request a refund for the remainder of your annual plan, you will lose access to Superhuman immediately.
- Mention that you would prefer a refund over continuing access if the subscription or payment was not satisfactory or renewed without proper notification.
- For monthly subscribers, refunds are generally not offered after payment, but you can still try emailing support to explain any billing errors or issues.
- Include relevant account details such as the email associated with the account, subscription type, and recent billing date in your email to assist the support team.
If you purchased through Apple (App Store billing):
- Open the Settings app on your iPhone.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select your Superhuman subscription from the list.
- Tap Report a Problem or Cancel Subscription first.
- Next, go to https://reportaproblem.apple.com/ and log in with your Apple ID.
- Find your Superhuman subscription purchase and select Request a refund.
- When explaining the reason for your refund request, mention if the subscription renewed without notice or if you rarely used the service.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon on the top right.
- Select Payments & subscriptions and then Subscriptions.
- Find and select Superhuman.
- Tap Cancel subscription if you haven't already.
- Go back to the Play Store, tap your profile, then Payments & subscriptions > Budget & order history.
- Find the Superhuman subscription purchase and tap Report a problem.
- Select Request a refund and provide reasons such as unexpected renewal or unused subscription for higher chances of success.
How to Contact Superhuman
If you need assistance, here’s how you can get in touch with Superhuman support team:
Tips and Tricks for Getting a Superhuman Refund
- Be polite but firm: Users emphasize the importance of respectful and clear communication rather than being aggressive or demanding.
- Explain your use case clearly: Detail why Superhuman did not meet your needs or expectations to help justify your refund request.
- Request refund promptly: Act quickly after deciding Superhuman isn't for you, ideally within the first billing cycle.
- Use email for record keeping: Communicate via email to maintain a paper trail of your refund requests and responses.
- Escalate strategically: If initial support doesn't help, politely ask to escalate the issue to a manager or higher support tier.
- Highlight any trial or promotional misuse: If you feel you were charged unfairly during a trial or promotion, mention this to strengthen your case.
- Timing matters: Users report better success in refund requests made soon after payment or subscription renewal.
- Mention competitors: Casually referencing alternative products that better fit your needs can sometimes prompt better consideration.
- Be concise and focused: Avoid long complaints; instead, succinctly state your refund reason and desired outcome.
- Follow up consistently: Persistence without rudeness can be key—send polite reminders if you don’t hear back in a reasonable time.
Why Do People Request Refunds from Superhuman
- Expensive subscription cost: Many users feel Superhuman is too costly compared to the value it provides.
- Poor customer support: Complaints about user support being unresponsive or incompetent after payment.
- Unwanted promotional emails: Users report that Superhuman sends unsolicited marketing emails to their contacts, leading to privacy and ethical concerns.
- Lack of unique features: Many feel that Superhuman offers nothing that cannot be replicated easily by free or existing email services.
- Functionality issues: Features like AI suggesting meeting times cause scheduling conflicts; "Get To Zero" mismanages email organization.
- User experience frustrations: The app experience is described as confusing and frustrating for some users.
- No refunds on annual plans: Users are discouraged by the policy of no refunds on prepaid annual subscriptions.
- Limited utility/sustainability: Users note the service has low stickiness, used mainly for cleaning up inboxes temporarily.
- Perceived unethical marketing tactics: Use of aggressive marketing or spam behavior that alienates users.
Superhuman Refund Script
Script
Copy
Superhuman Refund Policy
Superhuman's refund policy states that users can terminate their subscription at any time, but non-renewal does not result in a refund of prepaid fees. If a verified breach of the Performance Warranty is reported to Superhuman within 30 days, they will provide a pro-rata refund for the terminated portion of the subscription term if they fail to correct the issue within 30 days.
The Easiest Way to Get a Superhuman Refund
If you’re frustrated trying to get a refund from Superhuman—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
