Overview
The Motley Fool is a company that helps everyday people with investing in the stock market. They offer different services that give advice on which stocks to buy, help you build a portfolio of stocks to hold for a long time, and provide research reports on specific stocks. Their services range from beginner-friendly monthly stock picks to more advanced tools and recommendations for experienced investors. They also provide free educational content, market analysis, and podcasts to help people learn about investing and personal finance.
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The information comes directly from The Motley Fool's official website outlining their main services and how they help consumers with investing. The language is simplified to suit a general consumer audience.
How to Get a The Motley Fool Refund: Step by Step
If you purchased through direct billing on fool.com:
- Log in to your Motley Fool account at fool.com and go to your Account Settings.
- Locate your active subscription or membership under the subscriptions or billing section.
- Request cancellation of your subscription within the first 30 days of purchase to be eligible for a refund.
- Send a support request via the Motley Fool contact form from their support page (support.fool.com) specifically requesting a refund after cancellation.
- In your refund request, mention that you are requesting a refund due to canceling within the 30-day money-back guarantee period.
If you purchased through Apple App Store subscription:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen, then select "Subscriptions."
- Find and select your Motley Fool subscription.
- Tap "Cancel Subscription" to stop future charges, as refunds require subscription cancellation first.
- Go to reportaproblem.apple.com in a web browser and sign in with your Apple ID.
- Locate the Motley Fool subscription purchase and choose "Request a Refund."
- When submitting the refund request, use phrasing that emphasizes the subscription renewed without your notice or that you did not use the service.
If you purchased through Google Play Store subscription:
- Open the Google Play Store app on your Android device.
- Tap your profile icon and select "Payments & subscriptions," then "Subscriptions."
- Find your Motley Fool subscription and tap "Cancel subscription" to prevent future charges.
- Visit google.com/play, sign in to your Google account, and go to "Order History."
- Find the Motley Fool purchase and click "Request a Refund." If the option is not visible, click "Report a problem."
- Use refund request phrasing emphasizing lack of use or unexpected renewal.
If you purchased through other third-party vendors:
- Identify the vendor where you purchased the subscription (e.g., Roku, Amazon, etc.).
- Access your subscription management on their platform and cancel the Motley Fool subscription to stop future billing.
- Follow that vendor's refund request process—if no formal refund process exists, use their customer service contact.
- In your refund request, mention that the subscription renewed without prior notice or that the account went unused after renewal.
How to Contact The Motley Fool
If you need assistance, here’s how you can get in touch with The Motley Fool support team:
Tips and Tricks for Getting a The Motley Fool Refund
- Contact customer support promptly and firmly, requesting a refund and mentioning escalation if not resolved quickly.
- Reference your payment method as leverage during the refund request.
- Turn off auto-renewal immediately to prevent additional charges and strengthen your refund case.
- Be polite but assertive, emphasizing dissatisfaction with the renewal process or service quality.
- Time your refund request within the first 30 days of purchase or renewal to increase chances of success.
- Escalate by asking to speak with supervisors or higher-tier reps if the initial representative denies the refund.
- Document every interaction including dates, times, and names of representatives for evidence.
- Mention any promo credits or original payment offers as a basis for your refund request.
- Check online forums like Reddit for recent user experiences and tailor your language and tactics accordingly.
- Use public social media or review sites cautiously to escalate if traditional support fails, as companies may respond faster.
- Phrase refund requests clearly: For Apple/Google purchases, note subscription renewed without your notice or non-use of service.
- For direct billing purchases, request cancellation within 30 days and mention the 30-day money-back guarantee in your request.
- Threaten a chargeback politely if refund is not issued, referencing your rights through your credit card provider.
Why Do People Request Refunds from The Motley Fool
- Cancellation of service requests after purchase
- Difficulty unsubscribing or canceling the service properly
- Multiple charges despite cancellation attempts
- Disconnections during cancellation calls, leading to incomplete cancellation processes
- Unwanted renewal charges after a subscription period
- Service performance not meeting expectations, leading customers to request refunds
- Refund requests within the first 30 days of purchase as allowed in their policy
The Motley Fool Refund Script
Script
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Dear Motley Fool Customer Service,
I am writing to request a refund for a recent charge that was applied to my account. Upon reviewing my subscription, I realized that I have not benefited from the service as I anticipated and would like to take advantage of your 30-day refund policy. Please assist me in processing this refund at your earliest convenience. Thank you for your help.
Best regards,
The Motley Fool Refund Policy
The Motley Fool generally offers a 30-day money-back guarantee on some of its premium services, meaning you can request a refund within the first 30 days of purchase. However, refund policies can vary based on specific services or promotional offers, and some may not provide any refunds at all.
The Easiest Way to Get a The Motley Fool Refund
If you’re frustrated trying to get a refund from The Motley Fool—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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