Overview
AviaGames is the company behind Pocket7Games, a fun and easy-to-use mobile gaming platform where you can play skill-based games and win real cash prizes. They offer popular games like card games, bingo, bubble shooter, and pool that are quick to play and great for both experienced and new players. With over 20 million downloads and millions of tournaments every month, AviaGames focuses on making games accessible to everyone. They make sure payments are safe and simple, using trusted methods like PayPal. Overall, it's a place where you can enjoy games, compete with players worldwide, and have a chance to win money, all from your phone.
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The information is directly taken from AviaGames' official Pocket7Games website that clearly describes their main services, games offered, payment safety, and the target audience of mobile gamers who want to compete and win cash prizes.
How to Get an AviaGames Refund: Step by Step
If you purchased through Apple (iOS):
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used to purchase the subscription.
- Tap or click "I'd like to," then choose "Request a refund."
- Select the reason for your refund request (e.g., subscription renewed without notice) and tap Next.
- Choose the AviaGames subscription or purchase you want refunded, then tap Submit.
- Wait 24 to 48 hours for the refund request status update via email or the website.
- If your subscription is still active and you want to avoid further charges, open the Settings app, tap your name, choose Subscriptions, select the AviaGames subscription, and tap Cancel Subscription.
- When requesting the refund, emphasize that the subscription renewed without advance notice and that you did not use the paid service after renewal for better chances of success.
If you purchased through Google Play (Android):
- Open the Google Play Store app on your Android device.
- Tap your profile icon at the top right and select Payments & subscriptions.
- Tap Subscriptions and select the AviaGames subscription.
- Tap Refund or Report a problem, then choose the reason for your refund request (e.g., charged without proper notice) and follow the prompts to submit.
- If you don't see a refund option, go to Google Play refund request page, sign in, and follow the prompts to request a refund.
- When messaging, emphasize that you were charged unexpectedly and that you did not use the service after the charge.
If you purchased directly from Pocket7Games.com (via card or gift card):
- Go to the AviaGames customer support email: support@aviagames.com.
- Send a polite but firm email requesting a refund for the specific charge, mentioning unauthorized charge or subscription renewal without notification as a reason.
- Include transaction details such as the transaction ID, date, and amount.
- Save all correspondence, including emails and screenshots of charges.
- If no response or denial occurs, escalate by sending follow-up emails or consult your bank or card provider to dispute the charge.
- Consider mentioning that the account was unused after the charge and emphasize your consumer rights firmly but politely.
- Avoid closing your account or withdrawing funds before resolving the issue.
How to Contact AviaGames
If you need assistance, here’s how you can get in touch with AviaGames support team:
Tips and Tricks for Getting an AviaGames Refund
- Document every communication with customer support, using polite but firm language and clearly stating the exact amount and reason for the refund request.
- Ask to escalate to a supervisor or manager if initial support is unhelpful; persistence is key.
- Check for unauthorized payments on your payment methods and include this evidence in your refund claim.
- Request refunds promptly after noticing incorrect charges, as timing can influence success.
- Avoid accusations or harsh language that may lead to account bans or refusal; stay professional and factual.
- Be aware of potential account bans after large withdrawal requests; if banned, file complaints with consumer protection agencies such as Better Business Bureau.
- Use social proof by mentioning other users’ similar issues encountered and any ongoing complaints or lawsuits to strengthen your claim.
- Quit the game if refund is denied and pursue external dispute resolution via your payment provider or consumer protection entities.
- Monitor forums and communities like Reddit for recent tactics or updates regarding AviaGames refund success stories.
Why Do People Request Refunds from AviaGames
- Unauthorized charges
- Subscription cancellation issues, people want refunds because they are still being charged after attempting to unsubscribe.
- Game technical problems such as freezing, disappearing earnings, or withdrawal info.
- Withdrawal issues including disappearance of withdrawal money or inability to withdraw funds.
- Frustration with customer service, described as horrendous or unhelpful, leading to refund requests.
- Perceived deceptive practices or feeling duped or cheated out of money.
- Fraudulent transactions and concerns about potential theft of money via the platform.
AviaGames Refund Script
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Dear AviaGames Support,
I hope this message finds you well. I am writing to request a refund for a recent charge on my account that I believe was made in error. I was not aware of this charge at the time of billing, and I am dissatisfied with the billing process. Could you please assist me in processing a refund for this charge? Thank you for your attention to this matter.
Best regards,
AviaGames Refund Policy
The refund policy for Pocket7Games (AviaGames) generally states that all purchases are final and non-refundable, as is standard with cash gaming services. Players are encouraged to review their terms carefully before making any transactions as funds spent in games typically cannot be reversed or refunded.
The Easiest Way to Get an AviaGames Refund
If you’re frustrated trying to get a refund from AviaGames—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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