Overview
Evernote is a handy app that helps you capture and organize your ideas, notes, to-do lists, and projects all in one place. You can add text, images, audio recordings, scans, PDFs, and documents to your notes. It keeps everything synced across your devices automatically, so your info is always with you. There's a powerful search function to find anything quickly, even using AI to make it easier. Evernote also lets you clip content from the web, scan important papers, and collaborate with others by sharing notes and editing together. Plus, features like task management and calendar integration help you stay on top of your work and plans. It's like a smart digital notebook that helps you stay organized and productive without hassle.
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The description is based directly on the main features and services listed on Evernote's official homepage, presented in simple and friendly language suited for consumers.
How to Get an Evernote Refund: Step by Step
If you purchased through Evernote Direct Purchase (Credit Card/PayPal):
- Log into your Evernote account on evernote.com using the account for which you want a refund.
- Navigate to the Contact Form available in the help or support section of the website.
- In the contact form, select Accounts and Subscriptions as the category.
- Choose the option I'd like to request a refund.
- Fill out the form completely with all requested information about your subscription and reason for the refund.
- Submit the form to create a support ticket for your refund request.
- Wait for Evernote Support to review your request and respond with refund confirmation or additional steps.
If you purchased through Apple App Store:
- Open a browser and sign into your Apple account at reportaproblem.apple.com.
- After logging in, click on "I'd like to request a refund".
- Select the Evernote subscription purchase from your recent transactions.
- Provide a specific reason for the refund request, such as "My subscription renewed without notice" or "I didn’t use the account during the subscription period".
- Submit the refund request through Apple’s system.
- Apple will respond within 48 hours; all refunds are handled by Apple directly.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device or visit the Google Play website.
- Go to Order History or Subscriptions section.
- Find the Evernote subscription purchase and select it.
- Click on Request a refund or Report a problem.
- Follow the on-screen instructions to complete the refund request.
- Use refund reason messaging such as "Subscription renewed without notice" or "The account was unused during the billed period" to increase refund success.
How to Contact Evernote
If you need assistance, here’s how you can get in touch with Evernote support team:
Tips and Tricks for Getting an Evernote Refund
- Contact Evernote support promptly via their official support channels like the help website chat or email; quick contact increases the chance of refund.
- Be clear and firm in your communication, explain your reason (e.g., accidental subscription renewal, price increase dissatisfaction) politely but assertively.
- Request a refund within 60 days of the subscription charge, as Evernote tends to honor their 60-day refund window for annual plans.
- Cancel the subscription immediately after noticing unwanted charges or price increases, then submit your refund request to show prompt action.
- If support is unresponsive, escalate by filing a dispute with your credit card company or PayPal to push for a chargeback as a last resort.
- Use the Evernote Help Center refund form found via their chatbot link or https://help.evernote.com/hc/en-us/requests/new to formally create a refund ticket.
- Disable auto-renewal and renew manually to avoid unexpected charges and maintain control over subscription payments.
- Export and validate your data before canceling to justify the cancellation and refund request if needed.
- Timing matters: Submitting refund requests promptly and following up within days increases success rates.
- Use payment tools like virtual debit cards (e.g., Privacy.com) with spending limits to prevent unexpectedly high charges from new pricing.
- For subscriptions via App Store/Play Store, cancel within their refund window (commonly 14 days) as Evernote refunds depend on the purchase channel.
- Politeness and persistence when communicating with support help; a polite tone combined with clear requests and persistence can lead to success.
- Users reported success by explaining accidental yearly renewal when they intended to pay monthly, use this tactic if it applies to your case.
Why Do People Request Refunds from Evernote
- Price increases causing dissatisfaction and refund requests.
- Difficulties in canceling subscriptions or confusion around the cancellation process.
- Refund request windows: Users requesting refunds after the allowed time frame (2 days for monthly, 60 days for annual) and facing denial.
- Service interruptions or modifications that adversely affect users, prompting refund requests.
- Lack of customer service accessibility such as no phone support or delayed responses causing frustration.
- Confusion over account types and sync limitations leading to billing disputes.
- Dislike of new terms of service or privacy policy changes during a billing period that affect users.
- Users wanting prorated refunds after cancellation when the service is terminated early.
- Refunds for subscription charges made in error or duplicate charges.
Evernote Refund Script
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Hello Evernote Support,
I hope this message finds you well. I am writing to address an issue with my recent billing. I noticed an accidental charge on my account that I did not intend to authorize. I believe it may have been a mistake, and as I am currently dissatisfied with the service, I would like to request a refund for this charge.
I appreciate your attention to this matter and look forward to resolving it promptly. Thank you for your assistance!
Best regards,
Evernote Refund Policy
Evernote's refund policy allows for refunds on Individual Paid Service subscriptions within specific time frames: monthly subscriptions are refundable if requested within 2 days of payment, while annual subscriptions must be requested within 60 days of payment. Written notice is required to initiate a refund, and no refunds are provided for partially used subscriptions beyond these periods or for payments made through third-party app stores.
The Easiest Way to Get an Evernote Refund
If you’re frustrated trying to get a refund from Evernote—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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