Overview
Instant Checkmate is a service that helps you find information about people quickly and easily. You can search for someone's phone number, address, or email, check their criminal and traffic records, look up if someone is an inmate, and even find sex offender information. It's like a one-stop place where you can look up public records to learn more about people for things like reconnecting with lost friends, verifying details, or just satisfying your curiosity. They also offer helpful customer support to guide you through using their tools.
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The information was gathered directly from the company's official website, which clearly lists the main services they offer and describes the purpose and use of their service in simple terms.
How to Get an Instant Checkmate Refund: Step by Step
If you purchased through Credit Card directly at instantcheckmate.com:
- Call Instant Checkmate Customer Service at (877) 564-3003 or 1-800-222-8985 Monday through Friday, 7:00am to 4:00pm PST (10:00am to 7:00pm EST).
- Explain that you believe you have been charged in error or fraudulently and request a refund for the recurring membership charge.
- Emphasize that you did not authorize the charge or that the subscription was unused during the billing period.
- If requested, cancel your Instant Checkmate membership during the call to avoid further charges.
- Follow any additional instructions provided by the customer service representative to complete your refund request.
If you purchased through Apple subscription:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID that was used to purchase the Instant Checkmate subscription.
- Click or tap "I'd like to" and select "Request a refund."
- Choose the reason for your refund request, such as subscription renewed without notice or unused subscription, then click Next.
- Select the Instant Checkmate subscription or purchase from the list and submit the refund request.
- Wait 24 to 48 hours for Apple to respond to your request and check your email for updates.
- Optionally, cancel the subscription within the same Apple ID settings under Subscriptions to prevent future billing.
If you purchased through PayPal:
- Log in to your PayPal account at paypal.com.
- Go to your Activity section and locate the Instant Checkmate payment.
- Click on the transaction and select Report a problem or Dispute transaction.
- Choose the reason that best explains the refund request, such as unauthorized charge or subscription unused.
- Optionally, contact Instant Checkmate customer service by phone at (877) 564-3003 or email support@instantcheckmate.com to inform them of the dispute and seek resolution.
If you purchased through Roku:
- Open the Roku home screen and navigate to Settings.
- Select Account then Manage subscriptions.
- Find the Instant Checkmate subscription and select it.
- Select Request a refund if available; if not, choose Cancel subscription to stop future billing.
- Explain in the Roku dispute form or communications that you were unaware of the subscription renewal and did not use the service.
- Wait for Roku's decision; if denied, consider disputing the charge with your credit card provider as Roku's refund policy is limited.
How to Contact Instant Checkmate
If you need assistance, here’s how you can get in touch with Instant Checkmate support team:
Tips and Tricks for Getting an Instant Checkmate Refund
- Call during off-peak hours (early mornings or late afternoons Pacific Time) to experience shorter wait times.
- Be prepared with your account details (email, billing info) before contacting support to expedite the process.
- Use live chat or in-app support for faster responses and quicker escalation to a live representative if needed.
- Remain polite and neutrally toned in language to reduce tension and increase understanding with customer service representatives.
- Clearly state the issue such as accidental charges or dissatisfaction with the service when requesting a refund.
- Request to speak to a supervisor or higher-level support if the initial representative denies the refund.
- Ask explicitly for a full refund if you have not used the service extensively or for at least a partial refund if some usage occurred.
- Contact support promptly after the charge or renewal to improve chances of refund approval.
- Cancel any membership or trial promptly to avoid further charges and mention cancellation when requesting refunds.
- If denied a refund, consider contacting your credit card company to dispute recurring or unauthorized charges as a last resort.
- Explain that you believe you were charged in error or fraudulently and request a refund for the recurring membership charge.
- Emphasize not authorizing the charge or that the subscription was unused during the billing period.
- For Apple purchases, use reportaproblem.apple.com to request a refund.
- For PayPal purchases, use PayPal's dispute transaction option and optionally inform Instant Checkmate.
- For Roku purchases, use Roku's subscription management and request refund or cancel.
- Use polite, neutrally toned language and clearly state the issue specifically.
- Customer service phone numbers: (877) 564-3003 or 1-800-222-8985, Monday through Friday, 7:00am to 4:00pm PST.
Why Do People Request Refunds from Instant Checkmate
- Unwanted subscription charges, including being charged after cancellation.
- Inaccurate, incomplete, or outdated information in the reports provided.
- Difficulty canceling the service, resulting in continued billing.
- Dissatisfaction with service quality and errors in the report data.
- Charges due to fraudulent use of payment methods.
- Belief of being charged in error as per billing disputes.
- Automatic signup for subscription instead of expected one-time fee.
- Service issues related to lost or stolen wallets and phones impacting ability to manage account.
Instant Checkmate Refund Script
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Hello Instant Checkmate Team,
I hope this message finds you well. I am writing to address an issue regarding my recent billing with your service. I noticed an unexpected charge on my account that I believe to be an error. I have not utilized the service as anticipated and am quite disappointed with the experience thus far.
In light of these circumstances, I kindly request a refund for the charge. I appreciate your prompt attention to this matter and look forward to your response.
Thank you for your understanding.
Best regards,
Instant Checkmate Refund Policy
Instant Checkmate does not offer refunds for their services once billed, though you will not incur charges for the next billing period if you cancel during the current cycle. Services will continue until the end of the billing cycle, with exceptions for erroneous charges or fraud cases that can be addressed with customer service.
The Easiest Way to Get an Instant Checkmate Refund
If you’re frustrated trying to get a refund from Instant Checkmate—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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