Overview
One Step GPS offers a simple and affordable GPS tracking service mainly for vehicles and fleets. Their system lets you see where your cars or trucks are in real-time, updated every few seconds. You can get alerts if drivers speed, brake hard, or use the vehicle outside of work hours. There's no contract and no extra equipment cost, and you can track your fleet from any computer or phone since it's all web-based. Plus, they have plug-in devices or hardwired trackers, and even smart dashcams to keep an eye on driver safety. The company makes it easy to start using the system with straightforward installation and offers helpful customer support. It’s a great way to keep tabs on your vehicles, improve safety, and save money on fuel and insurance.
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The information is directly from the company's website and clearly outlines the main services targeted at consumers, avoiding complex language and focusing on practical benefits like real-time tracking, safety alerts, easy setup, and no contract commitment.
How to Get an onestepgps Refund: Step by Step
If you purchased through One Step GPS website subscription:
- Contact One Step GPS customer support by phone at (888) 919-7536 or (818) 659-2031 during business hours (Monday through Friday, 8:00 a.m. to 8:00 p.m. EST).
- Inform them you want a refund for your membership, subscription, or bill, specifying that you will return the GPS device as part of this refund request if applicable.
- Send back the device or equipment if you have one, in good working order, to the provided return address after coordinating with customer support.
- Wait for confirmation from One Step GPS that they have received the device and processed your refund.
- Use the live chat option on onestepgps.com for assistance if phone support is unavailable or inconvenient.
- When communicating, mention key refund success points:
- Emphasize that you are exercising their 100-day money back guarantee policy.
- Mention any unforeseen renewal or dissatisfaction with the service.
- Be clear that you no longer wish to use the service and want your money refunded.
How to Contact onestepgps
If you need assistance, here’s how you can get in touch with onestepgps support team:

Tips and Tricks for Getting an onestepgps Refund
- Be polite but firm when initially contacting customer service to request a refund.
- Document all communication meticulously for reference and proof.
- Request a specific timeline for when you can expect your refund.
- Escalate your request to a supervisor or manager if the initial response is unsatisfactory.
- Explicitly mention your intention to dispute the charge with your bank if necessary to motivate prompt action.
- Use clear, concise language in all your communications to avoid misunderstandings.
- Leverage social media or public forums to publicly apply pressure on the company for your refund.
- Ship the device back quickly if return of the product is required for the refund.
- Be persistent but courteous throughout the refund process to maintain good will and effectiveness.
- Take advantage of the 100-day money-back guarantee provided by onestepgps for equipment in good condition.
- Common refund reasons noted by users include dissatisfaction within the guarantee period, device malfunctions, installation issues, and signal problems.
- Consider using a chargeback service if direct refund attempts fail; they can detect charges, cancel subscriptions, and initiate refund requests on your behalf.
Why Do People Request Refunds from onestepgps
- Not satisfied with the product or service for any reason within the 100-day money-back guarantee period.
- Device or service dissatisfaction leading to a desire to discontinue usage.
- Sticky pads for mounting cameras losing adhesion quickly in certain climates.
- Weak or interrupted GPS signal in areas with challenging terrain such as mountain ranges and many trees.
- Installation difficulties, though not impossible, can lead to frustration and refund requests.
- Device malfunctions or failures, which are covered under a lifetime warranty but may still cause users to seek refunds within the initial period.
onestepgps Refund Script
Script

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Hello OneStepGPS Team,
I hope this message finds you well. I am reaching out to address an unexpected billing issue. I noticed an accidental charge on my account for your service that I did not authorize.
In light of this error, I kindly request a full refund for the amount charged. I appreciate your assistance in resolving this matter promptly.
Thank you for your attention to this request. I look forward to your prompt response.
Best regards,
onestepgps Refund Policy
OneStepGPS offers a no-questions-asked, 100-day money-back guarantee. Customers who are not satisfied with their product or service can return the device within the first 100 days for a full refund, provided the equipment is in good working condition.
The Easiest Way to Get an onestepgps Refund
If you’re frustrated trying to get a refund from onestepgps—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.