Roku is a streaming device that allows users to access various streaming services and channels such as Netflix, Hulu, and Amazon Prime Video, among others. The device connects to a TV via HDMI and provides access to a wide range of content. It offers both free and paid channels, and users can customize their viewing experience by selecting and adding channels to their Roku device. Roku is a popular choice among cord-cutters and those looking for an affordable streaming option. In the event that a user is not satisfied with their purchase, Roku has a refund policy in place. Users can request a refund within 30 days of purchase if the device is defective or if they are not satisfied with the product.
If a user is not satisfied with their Roku purchase, they can request a refund within 30 days of purchase. This policy applies to both Roku hardware and software purchases made through the Roku Channel Store. However, if a user has already started streaming or downloading content, they may not be eligible for a refund.
Roku doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Roku's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
The duration of a Roku refund may vary depending on the reason for the refund and the payment method used for the purchase. In general, refunds for Roku hardware and software purchases made through the Roku Channel Store are processed within two to three business days. However, it may take longer for the refunded amount to appear on the user's account, depending on their financial institution.
Whether you're dealing with a difficult merchant or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.
If you need help with refunds and subscription cancellations on other gaming platforms, Chargeback is the way to go.
By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes.