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Step-by-step instructions + insider tips for a smooth cancel.
We understand that sometimes, canceling a service might be the best option for you. Here are some common reasons people decide to cancel:
If the cost of the service is no longer fitting your budget, we understand the need to explore other options.
If you’ve reached the end of your free trial and the service isn’t the right fit for you, canceling is a simple choice.
Sometimes, switching to a different platform or service that better fits your needs is the right move.
You can cancel Netflix in 3 steps.
Requires logging in
Refunds may not apply
Log into your Netflix account.
Go to Account Settings or Billing.
Click “Cancel Subscription” or equivalent option.
Confirm cancellation.
Look for a confirmation email.
Log into your Netflix account.
Go to Account Settings or Billing.
Click “Cancel Subscription” or equivalent option.
Confirm cancellation.
Look for a confirmation email.
Log into your Netflix account.
Go to Account Settings or Billing.
Click “Cancel Subscription” or equivalent option.
Confirm cancellation.
Look for a confirmation email.
Log into your Netflix account.
Go to Account Settings or Billing.
Click “Cancel Subscription” or equivalent option.
Confirm cancellation.
Look for a confirmation email.
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Log into your Netflix account.
Go to Account Settings or Billing.
Click “Cancel Subscription” or equivalent option.
Confirm cancellation.
Look for a confirmation email.
Please keep an eye on the following after you’ve canceled your subscription:
You’ll continue to have access until the end of your current billing cycle.
A cancellation confirmation email will be sent to you for your records.
You won’t be charged again after cancellation. However, if there’s a pending payment, that will still be processed.
Auto-renewals still active
Account not fully canceled
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Multiple accounts or old sign-ups
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Family/shared plans
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If you need assistance, here’s how you can get in touch with our support team:
To help us assist you faster, make sure to include the following:
Account Email
Charge Screenshot
Cancellation Attempt Notes
Log into your Netflix account.
Go to Account Settings or Billing.
Click “Cancel Subscription” or equivalent option.
Confirm cancellation.
Look for a confirmation email.
Log into your Netflix account.
Go to Account Settings or Billing.
Click “Cancel Subscription” or equivalent option.
Confirm cancellation.
Look for a confirmation email.
Log into your Netflix account.
Go to Account Settings or Billing.
Click “Cancel Subscription” or equivalent option.
Confirm cancellation.
Look for a confirmation email.
Log into your Netflix account.
Go to Account Settings or Billing.
Click “Cancel Subscription” or equivalent option.
Confirm cancellation.
Look for a confirmation email.
Log into your Netflix account.
Go to Account Settings or Billing.
Click “Cancel Subscription” or equivalent option.
Confirm cancellation.
Look for a confirmation email.
Log into your Netflix account.
Go to Account Settings or Billing.
Click “Cancel Subscription” or equivalent option.
Confirm cancellation.
Look for a confirmation email.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers.
² Average requests times may vary depending on volume of requests
